COVID-Induced Telehealth Boom in East Africa Is Picking Up Pace

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The pandemic has accelerated the pace of technological advances in health care, from video consultations to artificial intelligence-powered triage, and medically underserved East Africa is catching on fast.

With some of the worst doctor-patient ratios in the world, Africa is proving fertile ground for telehealth providers. Babyl, the Rwandan arm of U.K.-based Babylon Healthcare Services Ltd., said daily consultations went from about 3,000 in March 2020 to more than 5,000 now. Rocket Health, a Ugandan provider, saw a 500% increase in phone and video consultations in the year to December 2020, and a quadrupling so far this year.

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