Rocket Health is Now on USSD *280#

We've taken it a notch higher to give you a great experience and ease of access to all our healthcare needs.

What is USSD *280#?

*280# is a new interactive shortcode dedicated to helping you access healthcare services from Rocket Health anytime, anywhere

The acronym USSD means Unstructured Supplementary Service Data. Many of us have used USSD shortcodes to access data, airtime or banking services.

*280# is accessible on nearly every mobile phone i.e smartphones and feature phones, does not require the use of mobile data or airtime. 

How does *280# work?

When you dial *280#, you will find an array of services which include;

Phone Doctor Consultations: For every client who needs to get medical advice from a trained and licensed medical doctor, your simplest and quickest pathway is *280#.

With only 10,000 shillings, you can have a phone consultation with the Doctors at Rocket Health and pay using mobile money.

The service also allows customers who have medical insurance with AAR, GA, ICEA, Jubilee, Liberty, Prudential, Sanlam and UAP Old Mutual to register their member identification numbers and consult the doctors with their insurance cover. Our doctors are available for 24 hours, every day of the week, and can be reached from any part of the country.

Laboratory and Pharmacy Services: When you dial *280# and choose the laboratory or pharmacy service option, you will be able to make payments, request a call-back and order for laboratory tests or items from the pharmacy respectively. Our technicians will then deliver the services to your preferred location.

Clinic Appointments: By dialling *280#, you will easily schedule appointments at the Rocket Health Clinic to see a general doctor, specialist or request a vaccine. Our specialist services include Obstetrics and Gynaecology, Pediatrics, Plastic Surgery, Physician Services and more.

Subscription Services: Through the short-code, you can conveniently sign up for Rocket Health annual subscription plans and register yourself or a loved one for the Chronic Care Management Program (Chronic conditions include diabetes, hypertension, kidney disease, arthritis and more). These services allow registered members to enjoy discounts on all Rocket Health services and the freedom that comes with monthly medicine deliveries and reminders for routine laboratory tests and reviews with a specialist.

Read FAQs for more information.

You can also reach Rocket Health through the toll-free line 0800277015 or shop online www.rockethealth.shop.